![]() Users who access Spectrum TV on Roku may encounter a problem where they cannot find the login screen or the login is not working. The next step is to either sign in to your account or reset your password. Verify Your Identity by choosing to receive a verification code via phone call, email, or text message.Do this by selecting the relevant information associated with it. Enter a phone number or email address associated with your account.Follow the steps below to retrieve either. You can’t log into Spectrum if you forgot your username or password. Spectrum will either associate the new account number with your login or create a new login for you. ![]() The best fix is to contact the support team. ![]() That means you will be unable to log in successfully because the service is still associating your old account number with your login. So, when you transfer your service or move to a new location, the company will assign a new account number. SEE ALSO: Spectrum local channels not working? Here's a fix If you are a Spectrum TV user, you must always sign in to your account to watch on-demand content and stream live TV. Spectrum associates all account numbers with their respective physical addresses. The redirect loop at login can occur when a person has moved from one place to another. Spectrum customers: To watch a live stream of Spectrum News or get full access to our video clips, click the Spectrum logo below to sign in with your ID. ![]() If you have had any of the above issues, correct them through the steps below: 1. How to fix Spectrum login not working issue You may also have come across an error with a message displayed as “something went wrong.” But many people are also unable to log in because they forgot their username or password. Others have also noticed that whenever they log in on the webpage, it goes into a redirect loop and never lands on the actual sign-in page. Some Spectrum TV users have experienced situations where they cannot find the login option on the app. In some cases, the login page doesn’t appear at all and in some cases, it becomes unresponsive. In recent times, most people have experienced login issues when attempting to sign into the Spectrum app. Signing in also allows you to filter and view the guide, pay your bill, make changes to your account, and enjoy a full range of services offered by the company. I was told that they could "delete" my identity and let me signup again? I told them no took forever to get this to work and I didn't want them messing with my account.If you are a Spectrum TV user, you must always sign in to your account to watch on-demand content and stream live TV. I did ask the Rep how to change my username. But once I reset my password using this "NEW" username, I was able to login. Apparently, they changed my username to my phone (WHAT? I told the Spectrum Support person that I do NOT have a email, I never have.) Apparently THEY updated my username without telling me. ***Once I did this, it provided me with my "NEW" username. ***Instead.click on the other option to enter your contact info and provide your phone number or email. ***At first I kept clicking on the first option and providing my username to reset my password. (I contacted Spectrum and they were useless.) Here's how to login without having to contact Spectrum: Sept 2021 here.I've been getting this same message for days on both my phone and on my laptop.
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